Watertrace solutions consistently deliver real results which contribute directly to achieving our clients strategy.
A few examples of the value delivered, and the real, positive impact these results achieve are listed below.
Effective Communication Key to Successful Change
Maximising Operational Efficiency
Implementing a PMO to Improve Stakeholder Communication
Change Management Change Management & Executive Planning at a Lloyd's Managing Agency Client Business Issue The client was introducing a new IT system which was expected to have significant impact on the users. Historically, users had shown some resistance to change, which the client was keen to address prior to, and in conjunction with, the implementation of the new system. Watertrace was commissioned to establish commitment to change throughout the organisation. Moreover, organisation-wide executive planning was an area where the client required our assistance, to plan and develop strategy sessions and communicate them throughout the organisation. Value Received By Client The business benefited from greater overall business engagement in the change effort and vastly improved two-way communication. This lead to increased involvement from staff in change action plans, and a greater degree of staff satisfaction and buy-in to change. A reward and recognition plan was developed that supported the change, and a legacy of trained change agents are in place to ensure future changes are easier to implement.
Vendor Selection Selection of a pan-European Policy Administration System for a major global insurer. Client Business Issue An insurer with branches in the UK and across continental Europe had separate Policy Administration Systems within each country. The requirement was to replace these within one single system to enable the unification of disparate processes and data capture operations. With multiple branches involved the client needed an independent objective process to be managed and delivered. Value Received by the Client Watertrace ensured that the process commenced with the design and agreement of common pan-European business requirements. These requirements formed the focal point for decision making throughout the selection process. From these requirements Watertrace managed a structured process through Request for Information, Request for Proposal, demonstrations, reference site visits, selection, contractual negotiation and implementation study. All phases were characterised by a direct orientation to the defined requirements within an objective decision making framework. Through Watertrace management of the process the time required of the clients' staff was kept to a minimum.
Developing Sales Strategy Using a Balanced Scorecard
Financial Process Re-engineering
Policy Administration System Package Implementation
Programme and Project Management
System Development: HR System