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As insurers increasingly embed artificial intelligence into underwriting, claims handling, fraud detection, and operational workflows, governance expectations are evolving just as quickly. Boards are now faced with a practical challenge: how to ensure AI systems remain transparent, controllable, and resilient while regulatory expectations are still developing. Across the financial services ecosystem, regulators are increasingly shifting their focus from supporting AI innovati

How to Simplify and Innovate Your Banking Operations Banking complexity is under renewed scrutiny, as regulators and industry leaders examine the risks posed by outdated systems, manual workflows, and siloed data. Banking technology spending continues to rise, yet innovation budgets remain constrained. This paradox costs the industry billions annually and slows down progress. Banks spend more than 10% of their revenues on technology , one of the highest ratios across industr

In delegated authority, technology isn’t just “software.” It’s the backbone of your underwriting operations. It helps you ingest bordereaux, standardize data, route exceptions, and produce the evidence that your stakeholders (and regulators) expect. A Problem-Led Guide to Data + Process Automation Readiness for Insurers The Evolving Landscape of Automation By 2026, the expectations have shifted again. The study, The Value of AI in the UK: Growth, People & Data , produced with

The Persistent Human Cost of Data Exchange Failures in Financial Services Exploring the Hidden Costs: The Impact of Data Exchange Failures in Financial Services Introduction Data exchange sits at the heart of financial services because every trade, claim, and underwriting decision depends on the smooth movement of structured information between organisations. Although the industry has made considerable progress in modernising technology, firms still struggle to ensure that bo

The Failure of Silicon Valley Bank The California-headquartered Silicon Valley Bank, known for helping founders, innovators and start-up companies get started in growing a business has recently failed on March 10th 2023 following a number of hapless investment decisions. U.S. regulators have shut down the bank, in what is the country’s second-largest failure in banking. The bank was popular with tech start-ups, and had built its entire business and services on supporting thes