As insurers increasingly embed artificial intelligence into underwriting, claims handling, fraud detection, and operational workflows, governance expectations are evolving just as quickly. Boards are now faced with a practical challenge: how to ensure AI systems remain transparent, controllable, and resilient while regulatory expectations are still developing. Across the financial services ecosystem, regulators are increasingly shifting their focus from supporting AI innovation toward...

How to Simplify and Innovate Your Banking Operations Banking complexity is under renewed scrutiny, as regulators and industry leaders examine the risks posed by outdated systems, manual workflows, and siloed data. Banking technology spending continues to rise, yet innovation budgets remain constrained. This paradox costs the industry billions annually and slows down progress. Banks spend more than 10% of their revenues on technology , one of the highest ratios across industries, according to...

In delegated authority, technology isn’t just “software.” It’s the backbone of your underwriting operations. It helps you ingest bordereaux, standardize data, route exceptions, and produce the evidence that your stakeholders (and regulators) expect. A Problem-Led Guide to Data + Process Automation Readiness for Insurers The Evolving Landscape of Automation By 2026, the expectations have shifted again. The study, The Value of AI in the UK: Growth, People & Data , produced with SAP and Oxford...